FAQ

How far is it to the beach?
Bang Toa beach is a about 900m away, this is less than two minutes by car or just over 10 minutes walk.

If we hire less than the whole the Villa, do you rent out other rooms?
Even if you hire just one room the villa and it’s facilities are exclusively yours during your stay. However guests other than those registered are not allowed without prior arrangement and will incur additional costs.

What method of payments do you accept?
We accept bank transfer, and credit card payments via pay-pal.

Can we rent the villa for parties?
The villa is situated in a residential gated community. All properties are single storey offering complete privacy however excessive noise would disturb neighbouring villas so we do not accept parties or groups that we feel might cause a disturbance.

How is the Villa managed and staffed?
Sales, marketing and reservations are handled through the owner in Singapore. Day to day operations are handled by the Villa manager. The Manager has many years experience in guest services in 5 star hotels and speaks very good English. Along with the manager we also employ a fulltime housekeeper for cleaning and cooking. Pool and gardening contractors service the villa 3 to 4 times per week. The villa is staffed from 9am- 5pm or until 8.30pm if guests having dinner. Should additional hours or service be required this can be arranged at a small fee per hour.

What is the normal amount to tip staff?
We find the average to be between 2000 to 4000 bht, however tipping is totally at the discretion of the guest.

For more information go to:
Terms and Conditions
Services
Babies and Children